Our Process
We have streamlined our processes to reduce turnaround time without compromising quality.
The step-by-step guide below will give you an idea of how long it takes to get a test report from us from the time you send us a request.
![Request - Hands on keyboard submitting request](/fileadmin/_processed_/1/e/csm_Our_Process_Submit_Request_1920_595x397_00edcd0065.png)
![Request - Hands on keyboard submitting request](/fileadmin/_processed_/3/1/csm_Step_1_Body_1920_170x186_27c27578fa.png)
Submit Request
Download our Test Request Form, fill it up and e-mail it to info@viroxy.com.
![Quotation - Hand on calculator](/fileadmin/_processed_/2/7/csm_Our_Process_Receive_Quotation_Body_1920_595x397_a149a3a225.png)
![Quotation - Hand on calculator](/fileadmin/_processed_/f/5/csm_Step_2_Body_1920_170x186_b8939c087b.png)
Receive Quotation
A quotation will be issued within 3 days of Test Request Form receipt.
![Sample products](/fileadmin/_processed_/c/4/csm_Our_Process_Send_sample_Body_1920_595x397_5a657ffcbb.png)
![Sample products](/fileadmin/_processed_/3/1/csm_Step_3_Body_1920_170x186_c6f695cc90.png)
Send Sample
Send us the test sample(s) in-person at our laboratory or via courier service.
![Test being conducted in BSC](/fileadmin/_processed_/d/2/csm_Our_Process_Start_Testing_Body_1920_595x397_5be6d5f322.png)
![Test being conducted in BSC](/fileadmin/_processed_/3/0/csm_Step_4_Body_1920_170x186_3fec720936.png)
Wait for Test Completion
Standard tests require 3 working days and others up to 60 working days to complete. Standard tests comprise of EN 13727:2012+A2:2015, EN 1040:2005 and EN 1276:2019.
![Sample report from Viroxy](/fileadmin/_processed_/2/0/csm_Our_Process_Deliver_Report_Body_1920_595x397_62a63a2b90.png)
![Sample report from Viroxy](/fileadmin/_processed_/0/4/csm_Step_5_Body_1920_170x186_27955e3ed4.png)
Receive Report & Detailed Explanation
Report will be delivered via e-mail followed by a call from our microbiologist to discuss the result.